Privacy Policy

Overview

At Stolen Peace, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or place an order with us.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect and process the following information:

  • Name
  • Billing and delivery address
  • Email address
  • Phone number
  • Payment details (processed securely through third-party payment providers)
  • Order history
  • Website usage data and cookies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order updates and confirmations
  • Improve our website and customer experience
  • Prevent fraud and maintain website security
  • Send marketing communications where consent has been provided

3. Marketing Communications

If you subscribe to our mailing list, we may send you updates about:

  • New product launches
  • Promotions and offers
  • Brand news and events

You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

4. Payment Information

We do not store or have access to your full payment card details.

All payments are securely processed through trusted third-party payment providers.

5. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyse website traffic
  • Personalise your browsing experience
  • Support marketing and advertising activities

You can manage or disable cookies through your browser settings.

6. Sharing Your Information

We only share your information where necessary to operate our business, including with:

  • Payment providers
  • Delivery and courier companies
  • Website and technology providers
  • Marketing platforms where consent has been given

We do not sell your personal data to third parties.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil orders
  • Meet legal and accounting obligations
  • Resolve disputes
  • Enforce our agreements

8. Your Rights

Under UK data protection laws, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw marketing consent
  • Request restriction of processing
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

9. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, misuse or disclosure.

However, no online transmission or storage system can be guaranteed as completely secure.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us using the contact information provided on our website.